Useful Resources

Qualifications for Application for Helpers from Abroad

According to Quick Guide for the Employment of Domestic Helpers from Abroad (IMM), employers who wish to employ a domestic helper from abroad (Helper) have to satisfy the following criteria:

  1. The employer is financially capable of employing a Helper. In general, for every Helper to be employed, the employer must have a household income of no less than RM5,000 per month or asset of comparable amount to support the employment of a Helper for the whole contractual period;
  2. The Helper and the employer shall enter into a standard Employment Contract (IND/PHD);
  3. The Helper shall only perform domestic duties for the employer as specified in the standard Employment Contract (IND/PHD);
  4. The Helper shall not take up any employment with any other person during his/her stay in Malaysia;
  5. The employer will pay the Helper a salary that is no less than the minimum allowable wage as announced by the JTK Malaysia. If no food is provided to the Helper, the agreed amount of food allowance should not be less than RM350 per month;
  6. The Helper shall work and reside in the contractual address only (IND/PHD);
  7. The employer shall provide the Helper with suitable accommodation and with reasonable privacy;
  8. The bona fides of the employer and the Helper are not in doubt;
  9. There is no known record to the detriment of the employer and the Helper; and
  10. The employer is a bona fide Malaysia resident.

Useful link:

Forms and Documents Required for Application for Helpers from Abroad

According to Guidebook for the Employment of Domestic Helpers from Abroad (ID 969) at the Malaysia Immigration Department The following application forms and documents are required for a new Helper from abroad:

  1. Completed Application Forms (IMM);
  2. An original copy of the standard Employment Contract (IND/PHD), which should have been notarized by the appropriate Notary Public. The employer, Helper and the consulate concerned (if applicable) should respectively reserve one copy of the contract;
  3. A copy of the employer’s Malaysia identity card;
  4. Financial proof of the employer, such as the latest notice of assessment and demand for tax issued by the Inland Revenue Department; bank passbook/KWSP(EPF) statements showing auto-payment of the monthly salary for the last 3 months; or salary statements/slips for the last 3 months;
  5. Proof of the employer’s residential address as reported in the standard Employment Contract (IND/PHD), such as the latest demand for rates note or water/telephone/electricity etc. utility bills within the last 3 months;
  6. A testimonial of the Helper showing he/she has at least 2-year working experience as a domestic helper; (if any) and
  7. Copies of the Helper’s travel document and his/her medical report (Compulsory).

Methods of Selection for Foreign Domestic Helper (FDH) Employment Agency

Lots of people have the feeling that employing FDH is like a gamble, not necessarily successful. In fact, in the market, there are hundreds of employment agencies at different levels. How to choose a professional and satisfying agency? In general, the employment agencies in Malaysia can be divided into two types: Unlicensed Maid Agency and licensed Maid Agency. This two types of employment agencies hold their own characteristics, and following we will analyze their strengths and weaknesses.

Advantages of HRR Maid Agency

The superiority of HRR Maid Agency is that it integrates huge strength with thoughtfulness of licensed maid agencies.


HRR Employment Agency has set foot in Employment.


Employment Agency industry for more than ten years, staff strength and personally set up training centers of foreign domestic helpers; with rich experience and victorious reputation.

Fully computerized management

HRR Maid Agency has be the precedent of practicing computerized online selection for domestic helpers; we update information of foreign domestic helpers every day in order that our customers can select satisfying helpers at home;

Through adapt ion of fully computerized management, HRR Employment Agency has significantly reduced any mistakes that may occur in process of application and follow up, and improved our work efficiency.

Quality maids

HRR Maid Agency has appointed extraordinary interviewer from Philippines and Indonesia to strictly choosing those domestic helpers with rich experience and good characters, which eliminate customers’ worries of that we are doing business under false colors.

To insure that foreign domestic helpers can quickly adapt to family life habits in Malaysia, all overseas domestic helpers selected by HRR Maid Agency must complete strict training course for 1 to 2 months as foreign domestic helper. The training contents include Bahasa Malaysia, baby care, elderly care, housework internship, cooking, etc.

Professional sales service

HRR Maid Agency deeply understands that every customer has unique requirements; therefore our professional sales consultants will listen to, understand your requirement and select for you the most appropriate FDH from the huge database.

Special workers check application progress

When apply for FDH, every customer will keep an eye on the application status to avoid any unexpected news; HRR Maid Agency will assign dedicated persons to monitor for customers and report every detail in application process so that our customers can feel at ease.

Comprehensive after-sales service

Performance of FDH will always be affected by the mood, HRR Maid Agency sets free translation and counseling services and professional counseling officers will regularly follow up the performance of foreign domestic helpers to help them adapt to an unfamiliar environment;

HRR Maid Agency provides domestic helpers free training course in MAlaysia and the course contents include Bahasa Malaysia, English, baby care and cooking, etc. to further improve domestic helpers’quality.

Quality management

HRR Maid Agency adapts a quality management method that tightly cater to social pace, namely, Five excellent service, “quality maid”, “quality training”, “quality service”, “fast response”, “routine follow-up”

Customers’ satisfaction

HRR Maid Agency understands that nowadays, the business survival lies in customers’ satisfaction; under a series of management of strengthening quality, we will conduct “customer satisfaction survey” monthly to insure our qualities in service.

HRR Maid Agency will do exceed customer expectation to ensure that every detail of our service meets stringent requirements of today’s customers.